Online But Not On Your Own

We are here for you! If you need customer service or technical support, please contact the appropriate department by phone or email for assistance.

General Information

Toll Free Phone: 855-300-9387
International: +1 813-612-8168
Hours of Operation: Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Customer Service

Our customer service staff can assist with questions about enrollment, books and materials, the online classroom, and more.

Toll Free Phone: 800-280-9718
International: +1 813-621-6200, ext. 2955
Hours of Operation: Monday - Friday 8:30 a.m. - 5:30 p.m. EST

24/7 Tech Support

Our technical support staff is standing by to help you 24/7. Reach us anytime, anywhere by whatever method works for you – email, phone or instant messaging.

Toll Free Phone: 800-742-1309
International: +1 813-621-6200, ext. 357
Chat: Chat with Tech Support now.


Mailing Address for These Online Programs 

New England College Online
c/o University Alliance
9417 Princess Palm Ave.
Tampa, FL 33619

Toll Free: 866-932-6359
International: +1 813-612-8102

Address for Campus-Based Programs

New England College
98 Bridge St.
Henniker, NH 03242